In 2020, Debi Heck joined Healthcare Bluebook as Vice President of Client Success with more than 30 years of experience in strategic and tactical leadership in client management, retention, and satisfaction. Throughout her career Debi has served in a variety of client-facing roles, which created expertise in developing and maintaining meaningful client relationships and engagement – skills she now applies to a team of 20 client success and delivery professionals who are committed to serving the unique needs of Bluebook clients and members through personal interaction and enhanced product and service offerings.
“I have always been passionate about making connections with people that motivate and enable them to improve their overall well-being and have been fortunate to work for organizations that support those goals. Healthcare Bluebook’s purpose is a natural complement to my personal and professional values with its focus on empowering healthcare consumers to make informed choices for their healthcare needs.”
Previously, Debi was Senior Vice President, Client Success for Carrot Sense, a digital smoking cessation company and Senior Vice President, Program Solutions and Client Strategy for Healthyroads, a subsidiary of American Specialty Health.
A native of Iowa, Debi earned a master’s degree in wellness management from Ball State University and her bachelor’s degree in community health education at the University of Northern Iowa. Debi lives near Austin, TX in Marble Falls with David, her husband of 29 years, and dog, Rex.
She is the mother of two young men: Austin, a Realtor in Austin, TX and Adam, an electrical engineering student at Purdue University. Debi enjoys cooking, fine wine, hiking, traveling, and most of all spending quality time with family and friends.